Accessibility at Trash London
At Trash London we are committed to making our services and information accessible to everyone in the Trash London area. This statement explains how we approach accessibility, the standards we follow, and what you can expect when using our platforms and on-site services. We design with inclusive principles so that people with a wide range of abilities can access content and services.
We aim to meet WCAG 2.1 AA compliance across our digital presence and to follow recognized best practices for physical accessibility at Trash in London locations. Our accessibility program covers visual, auditory, motor and cognitive needs and includes ongoing reviews to maintain standards.
Our accessibility efforts include semantic HTML, ARIA where appropriate, and structured content to support screen readers and assistive technologies. We regularly test with common screen readers, and we keep pages structured so that headings, lists and landmarks are logical and predictable for people using assistive software.
Keyboard navigation is a core part of our approach. You can navigate menus, forms and interactive controls using the keyboard alone. We ensure all interactive elements are focusable, have visible focus indicators and logical tab order. Where complex widgets are used, we provide accessible alternatives or simplified versions to preserve usability.
Support for assistive technologies
Trash London services are built to support a range of assistive technologies including screen readers, voice control, magnification tools and switch devices. We test with multiple platforms and browsers, and we document compatibility in internal accessibility notes so that developers and content teams can maintain accessibility over time.
Key features include:
- Screen-reader support: clear labels, ARIA roles only where needed, and skip links to improve navigation
- Keyboard navigation: all functionality accessible without a mouse, with preserved focus management
- Readable content: plain-language summaries, consistent headings and adequate color contrast
We also focus on accessible multimedia: captions and transcripts are provided for audio and video where feasible, and we strive to make live presentations accompanied by visual aids and verbal descriptions. When full captioning is not immediately available, we provide clear timelines for when accessible alternatives will be made available.
Known limitations and improvement plan
While we work to be fully compliant, some legacy pages or third-party integrations may not yet meet WCAG 2.1 AA in every respect. We maintain an active remediation plan that prioritizes high-traffic pages and essential service flows. Regular automated and manual audits, plus user testing with diverse participants, help us identify and fix issues promptly.
If you need content or services in an alternative format, or if you encounter an accessibility barrier when interacting with Trash London services, please let us know. We welcome accessibility requests and will work to provide an appropriate solution in a timely manner. Please submit an accessibility request through the channels listed on our public platforms so our accessibility team can respond and assist you.
We are committed to continuous improvement. Our internal accessibility training, developer guidelines and content templates emphasize inclusive design. We track accessibility metrics, respond to identified gaps and update our practices so that Trash London remains usable by as many people as possible. Thank you for helping us make Trash in London more accessible for everyone.